Table of Contents

1) Definitions

In these Terms:

• “Website” refers to MusicWorld.com.my and all pages, features, and services offered through it.
• “User”, “you”, “your” refers to anyone accessing or using the Website.
• “Products” refers to musical instruments, accessories, and related items sold on this Website.
• “Account” refers to a registered customer account created on the Website.
• “Content” refers to any text, images, designs, logos, product listings, videos, and materials available on the Website.

2) Use of Website & Acceptance

You agree to use the Website only for lawful purposes and in accordance with these Terms. We may update, amend, or replace these Terms at any time. Updates take effect immediately once published on this page. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

3) Eligibility

You must be at least 18 years old to make purchases or create an account. If you are under 18, you may only use the Website under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.

4) Account Registration & Security

To access certain features, you may need to register for an Account.

• Provide accurate and complete information
• Keep your Account login details confidential
• Be responsible for all activities under your Account

We may suspend or terminate any Account if we believe there is unauthorised access, fraud or misuse, breach of these Terms, or illegal activity.

5) Product Information, Availability & Accuracy

We aim to ensure that Product descriptions, images, specifications, and pricing are accurate. However:

• Product images are for illustration only and may vary slightly from actual appearance
• Product information may contain errors or omissions
• Availability may change without notice

Music World reserves the right to correct errors, update or change Product information, limit quantities, and cancel orders due to incorrect pricing or information.

6) Pricing

All prices displayed are in Malaysian Ringgit (MYR) and inclusive of any applicable taxes (unless stated otherwise). Delivery charges, if applicable, will be shown at checkout before order confirmation. We reserve the right to change prices at any time without prior notice.

7) Orders & Payment

By placing an order, you are making an offer to purchase Products under these Terms. An order is only considered accepted once payment is successfully processed and the order has been confirmed for fulfilment / dispatch.

We may cancel or refuse an order if:

• Products are unavailable
• There is a pricing or listing error
• Payment fails or appears fraudulent
• We believe the order is unauthorised or illegal

If an order is cancelled after payment, a refund will be issued accordingly.

8) Shipping & Delivery

We deliver within Malaysia (Peninsular & East Malaysia).

Delivery timelines are estimates and may vary due to courier delays, weather, operational issues, or unforeseen circumstances. Risk of loss or damage passes to you upon successful delivery to the address provided. You are responsible for ensuring your shipping details are correct.

9) User Conduct (Prohibited Use)

You agree not to:

• Misuse or interfere with the Website’s operation
• Attempt unauthorised access to Website systems
• Transmit viruses, malware, or harmful code
• Scrape data or content from the Website
• Impersonate others or misrepresent identity
• Use the Website for unlawful, fraudulent, or abusive activity

We may suspend access if you violate this section.

10) Intellectual Property

All Website Content is owned by Music World or our licensors and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, republish, or exploit Website Content commercially, or use our logos, trademarks, or brand assets without written consent. You are permitted to browse and use the Website for personal shopping purposes only.

11) Third-Party Links

The Website may include links to third-party platforms (such as courier tracking, payment gateways, social media, marketplaces). We are not responsible for the content, security, or accuracy of third-party services, and you access third-party sites at your own risk.

12) Disclaimer

The Website and all Content are provided on an “as is” and “as available” basis. To the fullest extent permitted under Malaysian law, Music World does not guarantee that the Website will always be uninterrupted or error-free, that content will always be accurate, or that the Website is free from viruses or harmful components.

13) Limitation of Liability

To the maximum extent permitted by Malaysian law, Music World shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or Products, including but not limited to loss of profits, loss of data, business interruption, or loss of goodwill. Where liability cannot be excluded under law, our liability shall be limited to the amount you paid for the affected product/order.

14) Indemnity

You agree to indemnify and hold harmless Music World from any claims, damages, liabilities, losses, and expenses arising from your breach of these Terms, your misuse of the Website, infringement of any third-party rights, or unlawful or fraudulent actions linked to your use of the Website.

15) Governing Law & Jurisdiction

These Terms are governed by the laws of Malaysia, including relevant consumer protection laws. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

16) Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining clauses will continue in full force.