Strong After-Sales Support

Service & Support • Malaysia

Strong After-Sales Support

At LBS Music World, support doesn’t stop after checkout. We provide structured after-sales care with service coverage across Malaysia, genuine parts, and transparent repair pricing—so you can buy with confidence.

✅ Service Centers Nationwide 🛠 Genuine Parts Only 💬 Clear Quotation First 🚚 Pickup Option Available

Service Across Malaysia

We support repairs and service coverage across multiple regions for faster handling and better peace of mind:

  • Penang
  • Selangor & Kuala Lumpur
  • Johor
  • Sabah
  • Sarawak

Availability may vary by brand/model and service workload.

 

Genuine & Original Parts Only

We only use genuine, original parts. No imitation components, no risky substitutes.

  • Large spare parts inventory for supported brands
  • Proper handling for instruments & pro audio gear
  • Better reliability and safer long-term performance

We Keep a Large Spare Parts Stock

As an official distributor and direct importer for many brands, we keep spare parts ready to help reduce waiting time and speed up repairs.

Benefit: Less downtime for musicians, schools, studios, churches, and dealers—especially for common wear-and-tear parts.

 

 

Transparent Repair Pricing (No Surprise Fees)

Before we proceed with any repair, we provide a clear quotation and explanation. We only continue once you approve—so there are no surprise charges.

  • Diagnosis & repair scope explained clearly
  • Quotation provided before work starts
  • Approval first, then repair proceeds

 

Repair Pickup Service Available

Need help getting the item to us? You can request a pickup for repair.

  • Free pickup if purchased from LBS Music World within 7 days
  • During warranty period: pickup/transport charges apply
  • Out of warranty period: service and transport charges apply based on the quotation provided
We will confirm all charges clearly before proceeding.
Contact Us for Repair Support View Shipping & Delivery Info

Note: Warranty terms depend on brand/model and condition. Physical damage, misuse, unauthorised modification, or non-original parts may affect warranty eligibility.


🤝 Buy With Confidence

Many sellers focus only on price. We focus on long-term trust—service coverage, genuine parts, and clear processes—so your instruments and pro audio gear stay reliable for years.